Social entrepreneurship Marina Veljaca, Expert Advisor, Active Labour Market Policy Division, Croatian Employment Service
Support to women’s entrepreneurship in Montenegro Miodrag Dragisic, Assistant Resident Representative, UNDP Montenegro
New approaches for hard-to-employ groups in Albania Genci Kojdheli, Director, and Indrit Puteci, Durres Regional Director, National Employment Service, Albania
Inclusive employment policies Zoran Martinovic, Director, National Employment Service of Serbia
Role of Enterpreneurship in Active Labour Matket Programme Asli Ciban, Employment Expert, ISKUR Employment Agency
Department of Labour and Employment Hafiz Leka, Director of the Division for Employment policies, Ministry of Labour and Social Welfare, Kosovo 
1 References to Kosovo shall be understood to be in the context of Security Council resolution 1244 (1999)
12:45 - 13:15
13:15 - 14:30
14:30 - 15:30
Session 3: Sharing good practices in Youth employment
Easing the transition from school to work
Establishment of youth employment funds
Promoting youth entrepreneurship and innovation
Moderator: Zineb Touimi-Benjelloun, UN Resident Coordinator and UNDP Resident Representative, AlbaniaSpeakers:
Niall O’Higgins, Senior Research Specialist, Youth Employment Programme, ILO
Youth Employment Fund Ljiljana Dzuver, Assistant Minister, Ministry of Labour, Employment, Veteran and Social Affairs, Serbia
Professional Training of Persons with Acquired Higher Education in Montenegro Boban Gledovic, Senior Advisor, Ministry of Labour and Social Welfare, Montenegro
Youth Employment and Migration Ozan Cakmack, Policy and Partnerships Officer, ILO Turkey, and Berna Bayazit, Programme manager, UNDP Turkey
Youth Employment Policies and Programmes Mladen Frckovski, Advisor, Ministry of Labour and Social Policy, FYR Macedonia
Support to Employment and Skills Development Eno Ngjela, Programme Specialist/Advisor, UNDP Albania
15:45 - 16:45
Group Discussion 1: What Works for Youth and Vulnerable Groups
16:45 - 17:00
Wrap up of Day 1
Moderator: Mihail Arandarenko, Faculty of Economics, University of Belgrade
09:00 - 11:00
Session 4: Reforming vocational training to close the skills gap
Why do skills mismatches persist?
How can the reputation of vocational education be improved?
What is the role of the private sector in vocational training?
What are the prospects for life-long learning?
Leveraging vocational education and training for social inclusion
VET reforms in EU accession countries and the 2014 Enlargement Package
Moderator: Nikica Mojsovska Blazevska, Dean, University American College, SkopjeSpeakers:
Making VET a successful option for individuals and businesses Xavier Matheude Cortoda, Head of Thematic Policy Unit, European Training Foundation
Gokhan Dikmener, Technical Specialist, Istanbul International Centre for Private Sector in Development
The Role of the Private Sector in Skills Development Secil Kinay, Special Projects Manager, Vahbi Koc Foundation, Turkey
Vocational Training in Bosnia and Herzegovina Alexandre Prieto, Programme Manager, UNDP BiH
11:00 - 11:15
11:15 - 12:15
Group Discussion 2: Closing the skills gap
12:15 - 13:30
13:30 - 14:30
Session 5: Promoting green jobs
What are green jobs? Why are they needed? What are the challenges for decent work?
Mobilizing stakeholders for green jobs policy making and implementation
Incentivizing the private sector
Green entrepreneurship and business innovation for creating green jobs
Moderator: Rastislav Vrbenski, Manager, Istanbul Regional Hub, UNDPSpeakers:
Kees Van Der Ree, Coordinator, Green Jobs, ILO
Green Jobs for the Green Economy George Bouma, Regional Cluster Leader, Sustainable Development, Istanbul Regional Hub, UNDP
Mihail Peleah, Programme Specialist, Istanbul Regional Hub, UNDP
Alliance Building within the Waste Management Sector in Serbia Jovan Protik, National Coordinator, ILO Serbia
Promoting Green Businesses in Turkey Ozan Cakmack, Policy and Partnerships Officer, ILO Turkey
14:30 - 15:15
Group discussion 3: Sustainable enterprises and green jobs
15:15 - 15:30
15:30 - 16:30
Session 6: Finding a recepie for job-rich growth
What are the best policies to deliver the sustainable jobs?
What active labour market measures are cost-effective?
What works and what doesn’t? What synergies have we identified?
What practices are suited for regional replication?
Moderator: Ben Slay, Senior Strategic Advisor, Istanbul Regional Hub, UNDPSpeakers:
Mihail Arandarenko, Faculty of Economics, University of Belgrade
Country delegations, UNDP, ILO, RCC, EU
16:30 - 17:00
Conclusions and next steps
Moderator: Ben Slay, Senior Strategic Advisor, Istanbul Regional Hub, UNDPSpeakers:
Rastislav Vrbensky, Manager of the Istanbul Regional Hub, UNDP
Antonio Graziosi, Director for Central and Eastern Europe, ILO
Louisa Vinton, UN Resident Coordinator and UNDP Resident Representative
Alexandre Prieto is working for UNDP Bosnia and Herzegovina since 2003. He has been holding the position of project manager of the Srebrenica Regional Recovery Project, an area-based development programme. More than USD 35 million have been implemented so far through the SRRP. The SRRP is now in its fourth phase which focus on economic development. Since 2011, he is also the UNDP coordinator for the North-East Bosnia region.
Antonio Graziosi is a labour economist by training. Between 1984 and 1986, he worked at the European Parliament in Brussels. He joined the ILO in February 1986 and has since worked for the Organization in Africa, in Latin America, at its Geneva headquarters and at the International Training Centre of the ILO, mainly on management of technical cooperation, resource mobilization and capacity development. Between 2002 and 2013 Mr Graziosi was Deputy Director of the ILO office for Central America in San Jose', Costa Rica; manager of ILO resource mobilization in Geneva; acting Director of CINTERFOR, in Montevideo, Uruguay; and Director of Training at the International Training Centre of the ILO in Turin, Italy. On 1st October 2013, Mr. Graziosi was appointed Director of the ILO Decent Work Team and Country Office for Central and Eastern Europe, based in Budapest, Hungary.
Boban Gledović Senior Advisor, Ministry of Labor and Social Welfare, Montenegro
Mr. Gledovic graduated from Faculty of Political Science in Podgorica - University of Montenegro. He covers the position of a Senior Advisor at the Directorate for Labour Market and Employment in the Ministry of Labour and Social Welfare of Montenegro. He work at the Ministry of Labour and Social Welfare since 2013.
Eno Ngjela works as a Programme Specialist / Advisor at the United Nations Development Prorgamme in Albania. He has more than 13 years of consulting, programme and policy support as well as management and monitoring & evaluation experience on development issues. He has been responsible for formulating, resource mobilizing and delivering more than two dozen of programmes and projects for UNDP in Albania in close partnership with government ministers, senior public officials, development partners, academia and the private sector. He completed his university studies in Engineering at the Polytechnic University of Tirana (1996) and then went on to attend two years of postgraduate studies at the University of Lancaster in United Kingdom leading to the degree of Master of Arts in International Relations and Strategic Studies (1998) followed by professional trainings in various European countries.
Genc Kojdheli is 38 years old and is the Director of Albania’s National Employment Service. He holds a Law Degree (BA) from the University of Tirana and a Master of Arts in International Law from the University of Utrecht in the Netherlands. He has served as a lecturer of several Universities in Tirana, teaching various courses such as Human Rights, International Law, History of Institutions, etc. In addition to teaching, Mr. Kojdheli is a regular contributor of editorials to the press in Albania. Prior to his engagement with the National Employment Service, Genc has been working with several International Organizations such as the OSCE, United Nations and World Vision. He has served as an advisor to the cabinet of the Minister of Interior, and has had various engagements in the civil society. He is fluent in English and Italian. Genc is married, father of two children.
George is the Cluster Team Leader, Sustainable Development in the UNDP Istanbul Regional Hub. George holds a Masters in Environmental Science with research focus on budgetary impacts on sustainable development and Masters in International Development with a research focus on community development in rural areas of East Timor. George began his career in the early nineties as a technical specialist in environmental impact assessment with a focus on infrastructure, oil and gas and urban development. He has been working in the UN system since 2000 with UN peacekeeping missions in East Timor (2000-2002) and Liberia (2009) and with UNEP in Afghanistan (2004-2006), Indonesia, China, Rwanda, Mongolia and Ukraine. He started with UNDP in 2010 as a Policy Advisor in New York before joining the Istanbul Regional Hub January 2015.
Gokhan Dikmener is an economist with a specialization in international development. He has international advisory, policy formulation and research experience on private sector engagement in development. His expertise and research interests include areas such as skills development, inclusive market development, inclusive business models, social entrepreneurship, international business and international trade.
Gokhan Dikmener is UNDP Istanbul International Center for Private Sector in Development (IICPSD)’s Technical Specialist, generating ideas and guiding the center in changing markets to integrate people and reduce poverty. He coordinates the activities of the “Global Alliance for Sustainable Employment” (GASTE), an evidence-based knowledge and advisory network aiming to increase job opportunities for the disadvantaged through leveraging the private sector’s role in skills development. He is also leading the research under GASTE that focuses on the models of private sector engagement as a development partner in technical education and vocational training. The first report of this series “How the Private Sector Develops Skills: Lessons Learned from Turkey” will be launched in June 2015. The international phase of the research in India has been initiated in July 2014.
Mr. Dikmener managed UNDP’s regional Inclusive Market Development programme titled the “Growing Inclusive Markets Initiative in Eastern Europe and CIS” and provided technical advisory services to UNDP country offices on inclusive market development and inclusive business models. Furthermore, he participated and led research on inclusive business models and social entrepreneurship such as the regional report on inclusive business models in emerging Europe and CIS countries and the IICPSD and Istanbul Bilgi University’s joint publication; “Growing Inclusive Markets (GIM): Social Entrepreneurship Case Studies from Turkey” . Additionally, he developed the “Case Study-Writeshop” approach that enables researchers to collect case studies from the field faster.
Gokhan Dikmener began his professional career as an economist/trade specialist at the Turkish Ministry of Economy (formerly the Office of the Prime Ministry, Undersecretariat for Foreign Trade) in 2001 where he also held technical positions such as Advisor to the Deputy Undersecretary.
He holds a Master of Arts degree in International Relations from the Johns Hopkins University School of Advanced International Studies (SAIS). His graduate studies concentrated on International Economics and International Development. He specialized in Finance and Development, and Private Sector Development. Gokhan Dikmener earned his Bachelor of Science degree from the Middle East Technical University, Department of Economics, with a major in Economics.
Goran Svilanović took office as the Secretary General of the Regional Cooperation Council on 1 January 2013, following the appointment by the South-East European Cooperation Process (SEECP) Foreign Ministers in Belgrade on 14 June 2012.
A Serbian diplomat and politician, he previously served as Co-ordinator of the OSCE Economic and Environmental Activities (2008-2012). In November 2004, he became Chairman of Working Table I (democratization and human rights) of the Stability Pact for South Eastern Europe, where he served until the end of 2007. He was member of the Senior Review Group of the Stability Pact, which proposed the transformation of the Stability Pact into the Regional Co-operation Council.
From 2000 to 2004, Mr Svilanovićwas Minister of Foreign Affairs of the Federal Republic of Yugoslavia, which was renamed to Serbia and Montenegro in 2003. Between 2000 and 2007, he was a Member of Parliament. He was President of the Civic Alliance of Serbia political party (1999-2004).
With Ph.D. from the Union University in Belgrade, Masters and undergraduate law degrees from the University of Belgrade, Mr Svilanovic has also studied at the Institute for Human Rights in Strasbourg, France, the University of Saarland in Germany, and the European University Center for Peace Studies in Staadtschlaining, Austria.
Mr Svilanovic has worked with a number of organizations and committees, such as the Centre for Antiwar Action (1995-1999), the International Commission on the Balkans (2004-2006) and the Belgrade Centre for Human Rights (2007-2008). Since 2008, Mr Svilanovic has been Assistant Professor of Law at Union University in Belgrade.
Goran Svilanović speaks Serbian and English. He was born on 22 October 1963. He is married and has two children.
Heinz Werner Koller Appointed Regional Director of the ILO Regional Office for Europe and Central Asia at the Assistant Director-General level, based in Geneva, with effect from 1 June 2014.
Mr Koller studied law at the Universities of Regensburg and Augsburg, specializing in European and Economic law, and has been licenced to practice law since 1989. During his studies he completed a solicitor traineeship in South Africa.
He began his career in the field of European integration in the Bavarian Ministry for Economic Affairs in 1990, moving to the European Commission in 1993. He was instrumental in setting up and managing the Technical Assistance and Information Exchange office (TAIEX). From 2000 to 2010, he worked for the Representation of the Free State of Bavaria to the European Union.
In 2010, Mr Koller was appointed Director General at the Federal Ministry of Labour and Social Affairs in Berlin, where he managed the Directorate General for European and International Employment and Social Policies and the European Social Fund. In this capacity he was also responsible for ILO relations. His main focus was on the development of a coordinated strategy on employment and social policies, together with European and international partners, to respond to the economic crisis. Notably, he was a G20 Sherpa, and was in favour of the firm establishment of a labour minister track in the G20 process. He also strongly supported the involvement of the ILO and other international organizations in the process.
Mr Koller’s previous appointments consisted of senior management functions with staff and budget responsibilities, advising political leaders such as cabinet ministers.
Indrit Puteci is the Director of Albania’s National Employment Service Durrës Region. He has considerable experience of effectively contributing to the work of the local and central government, as well as experience to successfully managing UN and European Union Programs in Albania and abroad. He has many years of experience of successfully leading teams & organizations, building networks and developing key relationships in the international marketplace. His business interests are wide ranging and include organization development to assist companies and public institutions to maximize the contribution of employees, utilizing new technology to improve business results, implementing accountancy practices to enhance business performance, urban planning, EU accession, the impact of national economic policies on business performance, etc. He also has a track record as a very successful CEO of a number of prestigious Albanian businesses.
Jovan Protic worked for UNDP and ILO on projects in charge of reform and capacity-building of the Ministry of Labour of Serbia and the Serbian Labour Inspectorate. In 2005/2008 worked as the UNDP Manager of the National Sustainable Development Strategy in the Office of the Deputy Prime Minister of Serbia, and joined the ILO again in 2008 as its National Coordinator for Serbia. He is responsible for the entire range of the ILO projects in Serbia – promotion of labour rights, decent employment, social security and strengthening of social dialogue, which come under the implementation of the ILO Decent Work Country Programme for Serbia. He has graduated from the University of Belgrade with a BA in Economics and from the University of London External Program with a BSc in Politics & International Relations (2003). He has MA in Economics of European Union at the College of Europe, Bruges, Belgium and MA in Law, Faculty of Law, University of Belgrade.
Kenichi Hirose has been working in ILO Budapest since 2008. As Senior Social Protection Specialist, he is responsible for social security, in particular pension reform, as well as occupational safety and health. Prior to this assignment, he worked in ILO Manila (2002-08) and ILO Geneva (1994-2002). Before joining the ILO, he worked for Prime Minister's Office and the Ministry of Health and Welfare of the Government of Japan.
Kenichi Hirose holds MSc. Economics from London School of Economics, and B.S. Mathematics from Kyoto University.
Kees van der Ree is Coordinator of the ILO's global Green Jobs programme since 2009, based in the Sustainable Enterprises Department at ILO, Geneva. Mr. van der Ree has an educational background in geography and economics, with a focus on small enterprise promotion and local development. He holds a degree in Human Geography, with a final thesis on small-scale industries in Ghana. For the ILO he has served long term assignments in The Gambia, Tanzania and Vietnam. Through the global Green Jobs programme he actively engages with partners at country level for the promotion of decent work in the emergence of greener economies.
Ljiljana Džuver has over 25 years of experience in labour market issues, employment and trade in private, public and state sector. She has been working on managerial positions for more than 20 years. Ms. Dzuver has significant experience in coordination and managing projects focused on development employment policies in line with EU directives and European Employment Strategy. In the period September 2008 – July 2012 she hold a position of an Assistant Minister at the Ministry of Economy and Regional Development, responsible for employment issues. From July 2012, she works as Assistant Minister in the Ministry of Labour, Employment and Social Policy for employment issues. Since October 2009 she has been nominated as Head of the Operational Structure for IPA IV Component “HR Development” in Serbia.
Ljiljana Džuver graduated from Law Faculty in Belgrade in 1983 and passed bar exam in 1987.
Mihail Peleah is a Programme Specialist Green Economy and Employment in UNDP Istanbul Regional Hub. He supports UNDP Country Offices with innovative analysis for sustainable development policymaking, learning from country experience, summarizing it and sharing it with countries in Europe and Central Asia and beyond.
Miodrag Dragišić Assistant Resident Representative and Social Inclusion Team Leader, UNDP Montenegro
Miodrag Dragišić is Assistant Resident Representative and is in charge of the Social Inclusion Team at the UNDP Montenegro, a portfolio of projects and programs dealing with social inclusion/exclusion, gender equality and health.
Miodrag’s main area of expertise is connected to conceptualization of specific project/programmes concerning socially disadvantaged groups of society, which, among others, includes activities such as desk researches, policy and social-economic data analyses, developing project/programme interventions.
Mr. Dragisic works with UNDP since 2002, and prior to UN he worked with Telenor and Danish Refugee Council (DRC)
Studies: Master’s degree in environmental protection and ecology; Bachelor’s degree in economics from the University of Montenegro
Mladen Frckovski works as Labor Market Specialist/ Advisor at the Ministry of Labor and Social Policy in Republic of Macedonia. He has completed his university studies at the Faculty of Economics in Skopje. He has more than 8 years of experience in creating, coordinating and implementing active labor market programmes. He was coordinator of the first National Action Plan for Youth Employment for the period 2012-2015 and is now coordinating the work on the new one for the period until 2020.
Nand Shani works as a Senior Expert on Inclusive Growth at the Regional Cooperation Council Secretariat, focusing mostly on promoting regional cooperation on economic and social development issues in South East Europe. Prior to that, he worked as Director in the Department for the Legalization and Formalization of Extralegal Economy in the office of the Albanian Prime Minister, and as an economist at the World Bank. Nand holds a graduate degree in Economics and undergraduate degrees in Applied Economics and Computer Science.
Niall O’Higgins is Senior Research Specialist in the ILO's Youth Employment Programme. He has also been senior employment specialist at both headquarters and at the DWT/CO of ILO Office for Eastern and Central Europe. Prior to re-joining the ILO in 2015, he was Professor of Economics at the University of Salerno. He holds degrees from Trinity College Dublin, York and Sheffield Universities and a Ph.D. from the European University Institute in Florence. Currently, he is working on the ILO’s research agenda on youth employment. His main research interests cover various aspects of labour economics (School-to-Work Transition, Human Capital Investment, Youth Labour Markets, Evaluation of Labour Market Policy, Labour Migration, Vulnerable Groups in the Labour Market, Labour Markets in Central and Eastern Europe) and experimental economics (Social Capital, Imitation & Reciprocity)
Ozan Çakmak joined ILO in 2009 and currently works as Policy and Partnerships Officer in the ILO Office for Turkey. He has been coordinating a diverse portfolio of projects and policy work ranging from women’s employment to green jobs in cooperation with different departments within the ILO and other UN agencies. He has also been carrying out various tasks such as policy dialogue with government, social partners, NGOs, IFIs and private sector, programme development and management, development cooperation and support to the new UN Development Cooperation Strategy (UNDCS) in Turkey. Before joining the ILO in 2009, Ozan Çakmak worked in the private sector for few years and as a long-term consultant for three and half years in the human development sector of the World Bank.
He holds a Master of Science degree in Social Policy and Bachelor of Science degree in Civil Engineering from Middle East Technical University in Turkey.
Sanjin Arifagić heads the South East Europe 2020 Unit at the Regional Cooperation Council Secretariat. In his current capacity, Mr. Arifagić leads the organization’s efforts in developing and implementing a comprehensive regional strategic framework – SEE 2020 - and provides strategic guidance to RCC’s involvement in socio-economic development.
Before joining the RCC, Mr. Arifagić was a managing director of a boutique investment bank operating in the SEE region. He has also worked as a business development officer and project manager at the IFC/The World Bank group and a consultant for IBM Management Consulting Services and PricewaterhouseCoopers. He has woked extensivelly with both public and private sector clients throughout South East Europe in the area of economic development, privatizations, restructurings, corporate governance and financial advisory.
Seçil Kınay serves as the Special Projects Manager in the Vehbi Koç Foundation since 2007, overseeing the projects and programs of the Vehbi Koç Foundation on education, culture and healthcare. Also, she is coordinating joint programs of the Foundation with Koç Holding and Koç Group Companies.
She received her undergraduate degree in Sociology and MA degree in Anatolian Civilizations and Cultural Heritage Management from Koç University.
Seid Fijuljanin has 8+ years of experience in Project and Programme Management and project implementation in various institutions/organisations. Over the years, Seid worked on EU funded projects in Education Reform, Entrepreneurship and Industry improvement, and lobbying/negotiation. After 5 years of work on EU projects, Seid moved to the Association of Employers of Bosnia and Herzegovina as Project Director and Coordinator of laws negotiation. At the moment, Seid is working for the Prevent Group (Automotive Industry) in Bosnia and Herzegovina in the position of Programme Manager and is in charge of the external/international projects both industry and non-industry related. Seid is a PhD Candidate in Business/Management at the University of Sarajevo, with special emphasis on project management, and has completed several post-PhD courses in Quality Assurance in Business Environment and Business Project Management. Seid lives in Sarajevo and is passionate to change the environment for the better.
Valerie Schmitt is the Chief of Social Policy, Governance and Standards Branch, Social Protection Department, ILO Geneva. She was until June 2014 a Social Protection Specialist of the ILO regional office in Bangkok where she was providing policy and technical support to 20 countries in Asia and the Pacific. Valerie has in the past been working for an ILO programme focusing on the extension of social protection to informal economy workers (in Africa and Asia), in the field of micro-insurance (in Africa) and in the social protection sector in France. She holds a Master of Advanced Studies (first year of doctoral studies programme) in quantitative economics from Paris Sciences Economiques (Laboratoire du Delta) and a Master of Business Administration with honours from HEC Paris. She also holds a bachelor’s degree in Philosophy from the University of Paris IV – La Sorbonne.
Vlatko Popovski works as a Chief Executive Officer (Director General) of the Employment Service Agency of the Republic of Macedonia since November 2010. Previously he was leading the Employment Service Centre of the City of Skopje which has the biggest number of registered unemployed persons and employers in the country.
Mr. Popovski has initiated and contributed in development of many innovative approaches related to reducing the unemployment in the Republic of Macedonia, formulated later on in activities and measures that became part of national employment strategies and action plans. He actively contributed in developing of the national regulation related to the labour relations and employment.
He was directly involved in the implementation of the First and now Second IPA Direct grant as well as in monitoring and supervising of the numerous past and present Twinning projects implemented by the Employment Service Agency. Mr. Popovski graduated at the University “Ss. Cyril and Methodius University” in Skopje and holds a Bachelor of Law degree.
Xavier Matheu is the Head of the Thematic Policy Unit in the European Training Foundation, in charge of the Strategic Projects on ' Employment, employability and mobility', 'Qualifications and qualifications systems', 'VET provision and quality assurance' and 'Entrepreneurial learning and SME skills'. He joined the ETF 2004 after working as an expert in Education, Training and Employment mainly in the Development Cooperation context.
Zoran Martinovic Born in 1963 in Prijepolje. Graduated from the Law Faculty in Belgrade.
In 1996 worked as Associate in the Department for Legal and Communal Issues in the Municipality of Barajevo, and in the period 1997-2000 as the Secretary of the Assembly.
As of 2001, Mr. Martinovic held a position of the Secretary of the Federal Ministry of National and Ethnic Minorities. In the period 2003-2006, he was State Secretary within the Federal Ministry of Human and Minority Rights. As of 2006, he has been working as Assistant Director of the Agency for Human and Minority Rights and Secretary of the Serbian National Council for Cooperation with the Hague Tribunal.
In 2006, Mr. Martinovic has been nominated a member of the working group for negotiations on the Visa Liberalization and Readmission Agreement with the EU. He has been holding a position of the State Secretary in the Ministry of Labour, Employment and Social Policy.
As of July 2014, Mr. Martinovic is a Director of the National Employment Service.